 Description: Collaboration is key to the success of any business. But collaboration can be difficult to achieve. WolfeTech Collaboration Manager (WTCM) provides the tools you need to make the job easier – connecting your business to its clients, contacts, and communications.
Specifically developed for needs of executives as well as business and sales teams, WolfeTech Collaboration Manager meets the CRM requirements of executives, sales personnel, and client service teams while being specifically designed for ease of use on BlackBerry.
WTCM keeps you on top of your business by automatically developing a corporate contact knowledge base and communication history, storing and organizing related documents and activities, and notifying you when any other user communicates with your contacts.
Best of all, unlike multi-million dollor CRM solutions, WTCM is affordable to deploy throughout an entire enterprise and easy to administer. Customizable data fields can be easily tailored to your business, and administrators can define access control levels – so different users have access to different levels of information.
WTCM FEATURES:
User Features
# Stay on top of all your business contacts, clients, vendors, partners, and employees.
# Completely integrated with BlackBerry e-mail and phone – just click.
# Organize contacts by fields you define – industry, region, product, or whatever.
# Set reminders and appointments.
# Automatically be reminded of Due, Upcoming and Past Due events.
# Maintain a database of pertinent documents and e-mail attachments.
# Automatically monitor contacts whenever changes are made.
# Optimized for BlackBerry but also accessible via a desktop computer interface.
Administrator Features
# Retain control not only over your users but also what your users can see and do.
# Define User Groups with varying access levels.
# Integrate with your existing databases.
# Set general database fields as well as those specific to your industry.
# Maintain approval and control over all data updates and changes.
# Easily merge redundant records and archive old data for future access.
# Only one product to support for both BlackBerry and desktop users.
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